No Calls in Queue
Agents by System
System Connected Busy Available Unavailable
Telephony 2 0 0 0 0
Main 0 0 0 0


Queue Summary
Server Queue Calls Waiting Answered Abandoned AWT AHT Connected Busy Available Unavailables
Main OTPALLLanguages 10 0 3 7 00:00:00 00:00:00 0 0 0 0
Telephony 2 OTPSpanishONLY 6 0 6 0 00:00:00 00:00:00 0 0 0 0
Telephony 2 OTPALLLanguages 2 0 1 1 00:00:00 00:00:00 0 0 0 0
Main OTPSpanishONLY 2 0 2 0 00:00:00 00:00:00 0 0 0 0
Main OTPPreSched 1 0 1 0 00:00:00 00:00:00 0 0 0 0
Telephony 2 OTPRussian 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Telephony 2 OTPPreSched 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Telephony 2 HumanResources 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Telephony 2 Concierge 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Telephony 2 AccountManagement 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Main OTPRussian 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Main HumanResources 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Main Concierge 0 0 0 0 00:00:00 00:00:00 0 0 0 0
Main AccountManagement 0 0 0 0 00:00:00 00:00:00 0 0 0 0