No Calls in Queue
Agents by System
| System |
Connected |
Busy |
Available |
Unavailable |
| Telephony 2 |
0 |
0 |
0 |
0 |
| Main |
4 |
0 |
4 |
0 |
Queue Summary
| Server |
Queue |
Calls |
Waiting |
Answered |
Abandoned |
AWT |
AHT |
Connected |
Busy |
Available |
Unavailables |
| Main |
OTPALLLanguages |
10 |
0 |
3 |
7 |
00:00:00 |
00:40:42 |
1 |
0 |
1 |
0 |
| Telephony 2 |
OTPSpanishONLY |
6 |
0 |
6 |
0 |
00:00:00 |
00:29:33 |
0 |
0 |
0 |
0 |
| Telephony 2 |
OTPALLLanguages |
2 |
0 |
1 |
1 |
00:00:00 |
00:03:31 |
0 |
0 |
0 |
0 |
| Main |
OTPSpanishONLY |
2 |
0 |
2 |
0 |
00:00:00 |
00:03:17 |
1 |
0 |
1 |
0 |
| Main |
OTPPreSched |
1 |
0 |
1 |
0 |
00:00:00 |
00:03:44 |
1 |
0 |
1 |
0 |
| Telephony 2 |
OTPRussian |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Telephony 2 |
OTPPreSched |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Telephony 2 |
HumanResources |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Telephony 2 |
Concierge |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Telephony 2 |
AccountManagement |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Main |
OTPRussian |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Main |
HumanResources |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Main |
Concierge |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
0 |
0 |
0 |
0 |
| Main |
AccountManagement |
0 |
0 |
0 |
0 |
00:00:00 |
00:00:00 |
1 |
0 |
1 |
0 |